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Knowledge Bases

Give your agents access to custom knowledge.

What is a Knowledge Base?

A knowledge base is a collection of documents that gets:

  • Processed — Text extracted and chunked
  • Embedded — Converted to vector representations
  • Indexed — Stored for fast semantic search

Use Cases

  • Customer Support — FAQ docs, product manuals, policies
  • Sales — Product specs, pricing, case studies
  • Internal — Company wiki, procedures, guidelines

Key Features

FeatureDescription
Multiple FormatsPDF, Word, text, markdown, and more
URL ImportImport content from web pages
Semantic SearchFind content by meaning, not just keywords
Auto-SyncKeep content up to date automatically